Privacy Notice

Who We Are

KLCM EQUIPPING CENTER (“we,” “us,” or “our”) operates the Virtual School of Ministry and related websites. We are the data controller responsible for the personal information collected through our platform.

Information We Collect

We collect the following categories of personal data:

• Identity and contact data: name, email address, phone number, and mailing address.
• Account data: login credentials, profile information, and enrollment details.
• Payment data: billing information processed securely by Stripe, our payment processor. We do not store full payment card details.
• Usage and technical data: IP address, browser type, device identifiers, pages viewed, and interaction data.
• Communications: support messages, prayer requests, community posts, and other correspondence.

How We Use Your Information

We use your personal data to:

• Create and manage your student account and enrollment.
• Deliver live classes, course materials, and assessments.
• Process tuition payments and manage installment plans.
• Provide customer and technical support.
• Maintain security, prevent fraud, and enforce our terms.
• Send program updates and reminders (you may opt out of non-essential communications).
• Improve the learning experience and platform performance.

Legal Basis for Processing

We rely on the following legal bases: performance of a contract with you (enrollment and instruction); our legitimate interests (security, fraud prevention, and service improvement); your consent (marketing cookies and optional communications, which you may withdraw at any time); and compliance with legal obligations.

Who We Share Data With

We share personal data only with trusted recipients who need it to provide services on our behalf:

• Stripe, our payment processor, for secure payment processing, payment plan management, tax calculation and collection, receipts, and refunds.
• Service providers for hosting, analytics, email delivery, and customer support.
• Professional advisers such as legal and accounting professionals, when necessary.
• Authorities, when required by law or to protect our rights.

Data Retention

We keep your personal information for as long as your account is active and as needed to provide the program, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize the data.

Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data; object to processing; withdraw consent; and lodge a complaint with a supervisory authority. We respond to verified requests within the time required by applicable law.

Security

We use appropriate technical and organizational measures, including encryption in transit, access controls, and secure hosting, to protect your information. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use essential cookies to operate the platform and may use analytics or marketing cookies with your consent. You can manage your cookie preferences through your browser settings.

International Transfers

Your data may be transferred to and processed in countries other than your own. When this occurs, we rely on appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your information.

Contact Us

If you have questions about this Privacy Notice or how we handle your data, please contact us at info@klcmequippingcenter.com.